Star Ratings and written Reviews allow you to provide feedback on both Grafters and Clients after the job is completed, or if the work is cancelled after it was committed to (after the agreement stage is completed)
The ratings and review system helps develop a profile of the Grafter / Client for other users when deciding whether to go ahead with a job with a Client or Grafter
It’s important to provide feedback on all jobs to help develop better profiles of Grafters / Clients for other users. You will benefit too!
If you want to view your own rating or feedback this can be seen within your Profile
Ratings are built-up over time and your rating published through Grafter is the average received from your jobs to date.
5 stars is good and no stars is bad!
Only an aggregated Star Rating is shown for the Grafter or Client so you don't need to worry about the individual star rating your have given being seen by the person you wrote it for
They will however see your individual written Reviews, so choose your words carefully!
When you are new to Grafter you are able to ask previous employers or clients to provide an 'off platform' review. All you have to do is access the 'My Review's section in Settings to choose the contacts that you would like to review you.
You can also gain Ratings and Reviews by signing up to do some voluntary work with any of our charity, not for profit clubs and societies partners who need some help.
If you have any issue regarding any rating or comment that you believe is unjustified, unfair or untrue please Contact Us here
Whilst we reserve the right to amend your rating it is only done in extreme circumstances
If you have any questions please feel free to contact us on Grafter Support