Star Ratings and written Reviews allow you to provide feedback on both Grafters and Clients after the job is completed, or if the work is cancelled after it was committed to (after the agreement stage is completed)
The ratings and review system helps develops a profile of the Grafter / Client for other users when deciding whether to go ahead with a job with a Client or Grafter
It’s important to provide feedback on all jobs to help develop better profiles of Grafters / Clients for other users. You will benefit too!
If you want to view your own rating or feedback this can be seen within your profile
Ratings are built-up over time and your rating published through Grafter is the average received from your jobs to date. The platform only shows an average when more than 3 ratings have been received
5 stars is good and no stars is bad!
Only an aggregated Star Rating is shown for the Grafter or Client so you don't need to worry about the individual star rating your have given being seen by the person you wrote it for
They will however see your individual written Reviews, so choose your words carefully!
If you have any issue regarding any rating or comment that you believe is unjustified, unfair or untrue please Contact Us here
Whilst we reserve the right to amend your rating it is only done in extreme circumstances