If you looking for work, start by creating a login with email and password so the system remembers you when you come back. Then there are then 5 simple steps for using Grafter to find work:
1. Set-up your profile
You will need to set-up a profile to promote yourself to potential businesses. Make your profile look as good as you can to get the most offers of work. The following information is required:
My Personal Details: Basic details about you such as your name, date of birth (only age brackets are made available to Clients), and contact details. There’s also an ‘About Me’ section where you can write a short profile to help businesses understand a bit more about you - a bit about your background, why you are looking for work, why you would be a good Grafter
Home Location: This is your base location. This is used alongside Travel Distance to determine the area you are prepared to work in and therefore which jobs will be sent to you
Travel Distance (km): This is approximately how far you are prepared to travel from your main location for work. It is best to enter the maximum possible distance as you can always decline work if the location is inconvenient
Hourly Rate: Set your target hourly rate to provide a guide to businesses using the Grafter service – we don't allow you to set a rate below the National Minimum Wage as we don't believe that's right!
Work Preferences: Select all the types of work you are prepared to do. You should write a few lines about any relevant experience you have to show Clients you are good for the types of work you sign-up for:
Building & Construction - such as labouring work on a building site
Farming & Landscaping - Any outdoor work including farming, forestry
Driving & Delivery - Any driving, delivery and jobs on the road
Industry & Business - Work in business, factories, light industry etc.
Leisure & Events - Any work at events, festivals, sports hospitality etc.
- General & Other - All other jobs including cleaning and retail
Voluntary work: Would you consider doing some voluntary work to help your community and build your profile (you could get star rating for a good job). All you have to do is tick the box
- Contract, Payment and Reviews: Use this to tell Clients if you wish to use the platform to form a contract, get paid and get reviews and star ratings. If you don't use the platform for these elements you will have less protection to make sure you get treated and paid fairly. You will also not get reviews and star ratings from the jobs, which helps you build a good profile and get more work opportunities
Licences and Equipment - If you have any of the following it will help you get work in certain categories:
CSCS card – the Construction Skills Certification Scheme
Full Driving licence
Personal Protective Equipment (PPE)
Car or Van
To get the most job opportunities you should complete your profile to be as open as you can to options (travel distance, type of work etc).
This will mean you get discovered by businesses more often - you can always decline the opportunity later if it is not right for you!
2. Respond Available
When a Client posts a new job that matches your locations and other requirements, you will be sent an email notifying you of the opportunity.
The job will also appear in your dashboard which is where you go to view the details and respond.
As a Grafter you are asked to confirm your availability and interest in the job. Be quick or the job may get filled before you have responded!
You have two options:
Say you are available and interested in the job. But don't worry, you are not committed to the job at this stage. It just means you can start to chat to the Client about the job using the Messaging Service. It also gives the Client a chance to check if you meet their requirements.
If you are not interested you can notify the Client why that is the case - its valuable to let people know why you aren't interested or available as they might select you in the future. It is also useful for the Client to provide feedback, such as the day rate is too low so they have the ability to change elements
Hopefully, if all goes well after this the Client will offer you the job...
3. Agree Work Offer
After you respond 'Available', the Client may select you for the job (or decline if they don't need you). They should make a formal 'Work Offer' based on the work details you have already seen.
You can accept this formal 'Work Offer' which then create a contractual agreement between you and the Client for the project. This gives you the assurance that the client is legally committing to pay you for the work.
If you have not already done so, you will need to add your bank account details to the system so you can get paid. Your bank details are stored by our specialist payment partner Stipe (https://stripe.com) so you can be assured they are protected by their secure payment system.
At this point, the Grafter service sends you another email with all the job details and what was agreed, so you will have them to hand for starting the job.
Next, you should then turn up on time and complete the work to a high standard so you get a good star rating. This will help you find more work in the future!
4. Get Paid
On completion of the job (or at regular intervals which you must agree with the client at the start) the Client can use the Grafter platform to make a payment directly into your bank account. You can agree to get paid directly from the client.
It is recommended you use the platform for payment. The platform has stored all the Clients payment information as well as the job details (including the agreed rate) to help ensure they intend to pay you and pay the agreed rate.
The payment system also gives you the ability to track your payments and to make sure you get paid everything you are owed. This could provide useful evidence should there be a payment dispute between you and the client.
Payment normally takes seven working days to clear through the payment card and banking system so please allow this time before contacting the Client or us.
5. Get Reviewed
On completion of the work, both Client and Grafter can review each other, providing you have used the platform for payments.
It is important to provide feedback on any clients that treat you unfairly or ones that are good to work for to help other Grafters.
More importantly, it helps you to build your profile (hopefully with good reviews and star ratings from Clients. This should help you find more work in the future.
Not Available for work?
If you are unavailable for work then at any time, then you can specify your status as 'Not Available for Work' in 'My Account'.
This lets us know whether you are looking for work or not. So, you can keep your profile on the Platform but turn it off when you are busy or not looking for work which means you won't get sent lots of annoying emails with job opportunity when you are not available!
For further information on how to manage your jobs using the Grafter dashboard, see this article: Using the Grafter Dashboard
If you have any questions please feel free to contact us on Grafter Support