Do you carry out Credit Checks?
The Platform don't carry out credit checks on Grafters or Clients but the system does check and authorise the payment card is valid before you start work
What happens if the Client doesn't pay?
This is a civil matter which can be taken up in the usual way with the police or via the courts
You should only receive one charge to your account in relation to each Grafter’s payment but if you have a question please do contact us here
The system should not create duplicate records so please double check your records, if you have a question please contact us here
Incorrect amount paid?
If the amount paid appears to be incorrect in the first instance contact the Client but if the issue is not resolved please contact us here