Do you carry out Credit Checks?
The Platform doesn't carry out credit checks on Grafters or Clients but the system does check and authorise the payment card is valid before you start work
What happens if the Client doesn't pay?
The Work Offer is an agreement between the Client and Grafter. Any dispute is a matter between these two parties, GrafterNow Ltd (the platform owner) is not party to the agreement. Therefore any dispute is a civil matter between Client and Grafters which should be taken up in the usual way with the police or the courts
You should only receive one charge to your account in relation to each Grafter’s payment but if you have a question please do contact us here
The system should not create duplicate records so please double check your records, if you have a question please contact us here
Incorrect amount paid?
If the amount paid appears to be incorrect in the first instance contact the Client but if the issue is not resolved please contact us here