In order to pay for running the service we charge a small platform fee, if you choose to use the job management service.
This is for using the platform to help manage the job, including the legal and financial elements, as well as having our team on hand to help with any problems. This fee also covers all 3rd party transaction costs including the payment services and insurance.
The platform fee is current 7.5% (plus VAT) of the grafter fee. So for example if you pay the grafter £100.00 the total cost would be £109.00 including all the platform services including VAT of £1.50.
The Platform Fee is completely separate to the ‘Grafter's Fee’ which is paid directly from you to the grafter for the work they have completed.
Grafters (ie the workers) are not VAT registered, however we need to charge you 20% VAT on our Platform Fees. The VAT number for GrafterNow Limited is 260 958 873.
The platform will send you the following receipts:
1. A single Stripe receipt for both grafter and platform payments
2. A separate VAT receipt for the Commission paid to GrafterNow Limited
It is the responsibility of the grafter to provide you with an invoice for their work.
For any questions on fees please contact us on firstname.lastname@example.org