In order to pay for running the Grafter service we have to charge a small platform fee which includes all the payment card and financial transaction fees. This is currently set at 5% (plus VAT) of the amount payable to the Grafter for each transaction.
The platform fee is taken as a parallel payment when you make a payment to a Grafter. So there will be two transactions from your payment card at the same time - a larger one to pay the worker and a small one to pay the platform fee (payable to GrafterNow Ltd).
Our Grafters are not VAT registered however we need to charge you 20% VAT on our platform fees.
The platform will send you two receipts for the transactions. A single receipt for both payments together for the job and a separate VAT receipt for the platform fee paid to Grafternow ltd.
The VAT Number for Grafternow Limited is 260 958 873
If you have any questions about payment please contact us on Grafter Support