Grafter (working with our payment partner Stripe) provides the ideal payment solution for paying freelance, temporary, part-time, seasonal and contingent staff.
Once a job has been agreed between a employer and grafter, the platform can be used to make single or multiple payments for the job. This article contains the information you may need to use the payment system.
You can pay using any major credit or debit card - just enter your details as part of the offer process and your details will be securely stored for future transactions.
Pre-authorisation of cards
The payment system needs to check that your card is valid so our card partner carries out a pre-authorisation check.
When the system attempts to store your card for later payment a request to your issuing bank for either £0 or £1 by way of authorisation (different banks permit different amounts) to verify that the card is issued and the bank will allow it to be authorised.
Regardless of whether the authorisation is declined, the payment system reverse the authorisation request immediately.
However, even if the bank declines the authorisation, some people may still see an authorisation for £1 on their credit card statement. The important thing to remember is that this is not a charge, and it will disappear from your statement; depending on the bank, it will be removed from your statement as soon as the system allows.
Authorising a Payment
When a job is completed (or as interim payments) the employer should go to the Grafter service to authorise a payment. At this point they authorise the time worked, but cannot change the rate that has already been agreed with the Agreement.
The Platform will prompt the employer if they haven't authorised the payment after 24 hours. The easiest way to check whether you have made a payment is to check your bank account if you are not sure.
The employer may make Interim Payments such as at the end of each day, after a few days work, or at the end of the week. This is carried out in the job within the Grafter service but the employer should ensure that they do not close the work at this stage. When a payment has been made, Grafter gives the employer the option to close the work or leave it as ongoing to allow for further payments.
The transaction is all online and there is no requirement to tip - if the grafter did a good job give them five stars and get them back to do another job.
If you have any questions please feel free to contact us on Grafter Support