Grafter provides a very simple and cost effective way to find, book and pay temporary staff for jobs. Follow these 3 simple steps to use the service effectively:
1. Location and Industry Search
Start your staff search by entering the work category and the location of the job (and 'must have' requirements if already signed-in). The Platform will build a list of registered Grafters that meet your requirements.
The following details are required to perform the search:
1. Type of Work: Grafter provides the following work categories you can use in your search.
Building & Construction - such as labouring work on a building site
Farming & Landscaping - Any outdoor work including farming, forestry etc
Driving & Logistics - Any driving, delivery and jobs on the road
Industry & Business - Work in factories, light industry or warehouses
Leisure & Events - Any work at events, festivals, sports hospitality etc
General & Other - All other jobs including cleaning and retail
2. Job Location: This is the postcode for the location of the job. If the work is out and about, the location should be where the Grafter needs to start and finish the job.
3. If logged in - 'Must Have' requirements: Please select any requirements which are essential for the job, such as a CSCS card (building trade) or driving licence.
Once you have a completed the search, and confirmed there are Grafters meeting your requirements, the next steps is to set-up the job. These details will be sent to the Grafters to check who available and interested in your job.
2. Review and Select Grafters
The next stage is to complete the job details which will be sent to the Grafter to see if they are available and interested in your job.
Make sure you 'sell' the job to the Grafters with the best information about the job you can. This will mean you get the best response and therefore the best selection of Grafters to chose from.
If you have not set-up a job before, you will need to enter your contact details. Then you will be asked a series of questions about your job:
- If not logged-in - 'Must Have' requirements: Please select any requirements which are essential for the job, such as a CSCS card (building trade) or driving licence.
Job Name: This is your name for the project or piece of work. It is used to help you and the Grafter identify the project so try to make it relevant and interesting
Job Description: Any additional information about the job that will help you find the right Grafter such as where to meet or any clothing requirements. It is important to describe the job properly so the Grafters know what to expect and whether is is right for them
Start Date: The anticipated start date for the work, you can enter either a specific date or a flexible work date. With a flexible date you can use Grafter's messaging functionality to agree details with the Grafter
Estimated Duration: The expected time that the Grafter is required for the project. It is ok to estimate this as you can adjust the duration and amount payable to the Grafter after the work is complete. The Platform refers to a working day as 7 working hours, excluding breaks but it’s between you and the Grafter to agree the specific working hours
Hourly Rate: How much you are offering to the Grafters to complete the work. Remember the higher this is, the more chance of finding a Grafter to do the work.
The Grafters will be sent the job details and will respond (using the platform) if they are available and interested in your job.
View Grafter Profiles
As Grafters reply to say they are available for your job, they will get added to the project in your dashboard where you can view their profiles. If you decide to contact them about the job, you must pay the Search Fee (see below).
You can stop the search at any time by clicking 'STOP REQUEST' and no more Grafters will be requested for the project
Remember you can let the search continue and engage multiple Grafters on each project with a single search, just let the search run until you have the people you need
If you don't get the people you need try running the search again with more information, or a higher pay rate, to make the job more appealing to more Grafters
Once you have identified Grafters who you would like to engage with you will be asked to pay the Search Fee. See Platform Fees for more details.
Following payment of the Search Fee you can contact Grafters using the in-built messages service and exchange phone numbers if appropriate. Then you can decide whether to offer them the job or not.
Offer Job to Grafter(s)
When you offer the job to a Grafter, the details of the project you entered are wrapped into a standard Work Agreement. By offering the work to the Grafter you are committing to the details of the Work Offer
The Grafter will receive the Work Offer in their dashboard. If they accept this now forms the agreement between you and the Grafter. The work can now be undertaken safe in the knowledge that both sides have agreed to the terms
Before being able to make a Work Offer you will be required to enter your payment debit or credit card that will be stored securely by our payments partner, Stripe
3. Pay and Review the Grafter(s)
Pay the Grafter(s)
Once the work is complete, or as an interim payment (see below), you enter the hours worked by the Grafter and then authorise the payment
Payment for the Grafter will be taken from your payment card and paid into into their bank. Unfortunately because of money laundering procedures and bank processing times it normally takes 7 days between the payment being taken from your card and clearing in the Grafter's account
When you pay the Grafter on the platform you are charged a Platform Fee. This is paid as a separate transaction to GrafterNow Ltd. See Platform Fees for details.
You will receive a combined receipt for both payments and a separate VAT invoice from GrafterNow Ltd for your financial records
If you want a Grafter to work additional days or hours, you have agreed to an hourly rate so, if the Grafter is willing, they can continue to work. When paying them you will simply need to revise the Duration of Work on the payment section to reflect the actual hours worked
You can also re-hire Grafters for another project later straight from your Dashboard. Go to the 'History' button in your dashboard, find the closed project and click on the re-hire button
Fair Platform Use
If you have any questions please feel free to contact our support team at Grafter Support
Review the Grafter(s)
Once you have paid the Grafter you will have the opportunity to give them a star rating and write a short review. This is important to reward hard workers.
This also helps to keep the Grafters keen on your job, as they know you will have the opportunity to review them later (as long as you are paying them using the platform).
The Grafters also have the opportunity to feedback on you as the client. So make sure you treat them fairly so that you get a good reputation for when you are looking to hire your next Grafter!